Ensuring a Reliable Charging Experience

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The Joint Office of Energy and Transportation (Joint Office) will host a webinar on “Ensuring a Reliable Charging Experience.” This webinar will explain the basics of the charging experience, including the pieces of the ecosystem, factors influencing customer experience, and industry business model variance. The speaker will also discuss how to measure reliability, including an overview of the 97% uptime requirement in the National Electric Vehicle Infrastructure Standards and Requirements.


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